ScheduleLight Privacy Policy

Privacy Policy

Effective Date: August 1, 2026

ScheduleLight ("ScheduleLight," "we," "our," or "us") respects your privacy and is committed to protecting your information.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

By using ScheduleLight, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide and improve ScheduleLight.

Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Organization name
  • User role
  • Account credentials

Project Information

When you use ScheduleLight, we may collect:

  • Schedule files
  • Activities
  • Relationships
  • Calendars
  • Constraints
  • Updates
  • Progress data
  • Notes
  • Reports
  • Uploaded documents
  • Organization logos and branding assets

Billing Information

Payments are processed through Stripe.

ScheduleLight does not store full credit card information.

We may receive billing-related information such as:

  • Subscription status
  • Customer identifiers
  • Payment history
  • Invoice information

Usage Information

We may automatically collect:

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Features used
  • Error logs
  • Performance metrics
  • Session information

AI Usage Information

When using AI-powered features, prompts, schedule data, project information, and generated responses may be processed to provide AI functionality and improve the Service.

2. How We Use Information

We use collected information to:

  • Provide and operate the Service
  • Authenticate users
  • Store schedules and project data
  • Process subscription payments
  • Generate reports and exports
  • Deliver AI-powered features
  • Improve platform functionality and performance
  • Respond to support requests
  • Detect abuse, misuse, fraud, or security issues
  • Enforce our Terms of Service
  • Comply with legal obligations

3. Data Ownership

Customers retain ownership of all schedules, documents, reports, files, project information, and other content uploaded to ScheduleLight.

ScheduleLight does not sell customer data.

ScheduleLight uses customer information only as necessary to provide, maintain, secure, and improve the Service.

ScheduleLight does not review, monitor, or validate the accuracy of customer schedules, project data, delay analyses, reports, or other user-generated content except as necessary to provide support services requested by the customer.

4. AI Features

ScheduleLight may use third-party artificial intelligence providers to deliver AI-powered functionality.

Information submitted through AI features may be transmitted to those providers for processing.

We do not use customer project data to train public AI models unless expressly disclosed and authorized.

Users should not submit information through AI features if they are prohibited from sharing that information under contractual, legal, or regulatory obligations.

AI-generated outputs are provided for informational purposes only and should be independently reviewed by qualified professionals before use.

5. Sharing Information

We do not sell personal information or customer project data.

We may share information with trusted service providers that help us operate ScheduleLight, including:

  • Hosting providers
  • Authentication providers
  • Payment processors
  • AI service providers
  • Analytics providers
  • Customer support providers

These providers may access information only to the extent necessary to perform services on our behalf.

We may disclose information if required by law or if reasonably necessary to:

  • Comply with legal obligations
  • Protect our rights
  • Prevent fraud or abuse
  • Protect the security of the Service
  • Protect the rights or safety of our users

6. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

7. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the Service
  • Maintain customer accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Following account deletion, information may remain in backups, logs, or archives for a limited period before permanent deletion.

8. Cookies & Analytics

ScheduleLight may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember user preferences
  • Analyze platform usage
  • Improve performance and reliability
  • Enhance user experience

Users may control cookie settings through their browser.

Disabling cookies may affect certain functionality.

9. Children's Privacy

ScheduleLight is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Export your information
  • Object to certain processing activities

Requests may be submitted using the contact information provided below.

We may request verification of identity before processing certain requests.

11. International Users

Information may be processed, stored, and transferred in the United States and other jurisdictions where ScheduleLight or its service providers operate.

By using the Service, you consent to such processing and transfer.

12. Third-Party Services

ScheduleLight integrates with third-party services including payment processors, hosting providers, authentication providers, AI providers, and analytics platforms.

Use of those services may be subject to the privacy policies and terms of those providers.

ScheduleLight is not responsible for the privacy practices of third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted within the Service or on our website.

Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Information

For questions regarding this Privacy Policy, please contact:

ScheduleLight
support@schedulelight.com

Last Updated: August 1, 2026